At Ayranet S.A. de C.V., we value and respect your privacy and the protection of your personal data. Our commitment to transparency is reflected in our Privacy Notice, which details how we collect, use, and store your personal data. This notice is available on our website and can be requested through the email provided.

These terms apply to all our websites unless different terms are specified in a form or contract provided to you online or offline.

By using this site, you agree to the terms of this Policy.

Ayranet S.A. de C.V. is the owner of this site and, for data protection purposes, is the data controller and, unless otherwise stated, is also the data processor. The information collected may be retained, stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

Data Collected

During our business operations and to provide digital marketing and design services, Ayranet S.A. de C.V. collects necessary personal data. This information may range from your IP address, browser type, and language settings to access times, names, addresses, phone numbers, email addresses, and billing details. Additionally, we reserve the right to collect browsing information, which includes data about pages visited, links selected, and other interactions made in connection with our site.

We respect your privacy, and the protection of your data is paramount to us. We may combine your browsing and visit information with the personal data you provide. You always have the option not to provide personal information, but in that case, some products may not be available to you. Personal information, such as your username and password, name, postal address, email address, and telephone number, is collected when you register on our site. Additionally, we collect additional personal information, such as your credit card number and billing address, to process transactions or provide products.

Occasionally, we collect limited demographic information, such as your industry or location, which may be associated with your personal information.

Use of Your Personal Information

The personal information we collect is used to manage customer accounts, process orders, provide customer service, and comply with legal and tax obligations.

At Ayranet S.A. de C.V., we collect and use your personal information to improve our websites, process transactions, provide customer service, conduct research and analysis to improve our products, services, and online retail technologies, and display personalized content based on your interests and preferences.

We also communicate with you using the personal information you provide. This may include transaction-related communications, such as welcome letters, billing reminders, and purchase confirmations. Additionally, we may send you surveys or marketing emails to inform you about new products or services online, or other information that may be of interest to you. If you prefer not to receive marketing emails, you can adjust your personal information preferences or follow the unsubscribe instructions included in each email.

Ayranet S.A. de C.V. may store and process the personal information collected in any country where Ayranet S.A. de C.V., its affiliates, subsidiaries, contractors, or agents have facilities. By using our sites or services, you agree and authorize any transfer of such information outside your country.

In the context of our privacy policy, it is important to note that we may share your personal information within our corporate group, including our subsidiaries and divisions. All these entities may use your information for the purposes described in our privacy policy.

We may share your personal information with service providers who perform functions on our behalf. These companies will only receive the personal information necessary to perform their functions and are required to maintain the confidentiality of the information, prohibiting them from using it for any other purpose.

In the event of a merger, acquisition, or sale of the company and/or its assets, as well as in situations of insolvency, bankruptcy, or suspension of payments, information about our customers, including personal information, may be disclosed, and transferred as one of the company's commercial assets. In such cases, we will notify you of these events.

We reserve the right to disclose your personal information if required by law, or if we believe in good faith that such action is reasonably necessary to comply with a legal process, respond to claims, or protect the rights, property, or safety of our company, employees, customers, or the general public.

Personal Information Preferences

At Ayranet S.A. de C.V., we respect your right to decide on the use and disclosure of your personal information. If at any time you decide that you do not wish to receive marketing emails from us, please contact our customer service.

Please note that if you choose not to receive marketing emails, you will still receive transactional or account emails, such as purchase confirmations and account statements.

Data Security

We implement physical, electronic, and administrative security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

We follow industry-accepted standards to protect your personal information. For example, when you enter sensitive information (such as your credit card number) on our registration or order forms, we encrypt that information. However, no method of transmission over the Internet or electronic storage is completely secure. While we make every effort to protect your personal information, we cannot guarantee its absolute security.

If you use a password to protect your account and personal information, it is your responsibility to keep your password confidential.

Use of Cookies and Other Technologies

Ayranet S.A. de C.V. uses cookies to facilitate login and improve the online experience. Cookies are text files that store personal information, such as visit date and time, browsing history, and purchases.

These cookies allow us to identify registered users, facilitate the retrieval of previous search results, and offer personalized content.

Ayranet S.A. de C.V. also collaborates with partners who use cookies to measure site usage, remember previous searches, and create personalized ads. Ayranet S.A. de C.V.'s privacy policy only covers the use of cookies by the company and not by third parties.

You can choose to accept or reject cookies in your browser settings, although rejecting them may affect site functionality.

Email Referrals

When you decide to use our email, referral services to inform a friend about our products, we will ask for your friend's name and email address. We will use that information to send your friend a one-time email inviting them to visit the site and review the product you have selected.

To manage this feature, we may use an external provider, but such provider may only use the information sent to facilitate this single email.

Neither Ayranet S.A. de C.V. nor any third-party store provider will use this information after the email is sent.

Minors

We do not intend to request or collect personal information from anyone under the age of 18. If you are under 18, you should not use or enter information on this site. We recommend that you obtain the consent of your parents or guardians before providing any information online.

If we discover that we have collected personal information from a minor without verifiable consent from their parents, we will take steps to delete that information as soon as possible. If you believe we may have information about a person under 18, please contact us through the means provided in the contact section.

Links

We may provide links to websites, including those of our third-party content providers, which may have different privacy policies and practices than ours. We assume no responsibility for the policies or practices of these linked sites and recommend that you familiarize yourself with them before using them.

ARCO Rights

Access to Personal Data

The Client has the right to exercise ARCO rights (Access, Rectification, Cancellation, and Opposition) over their personal data. To exercise these rights, the Client can contact Ayranet S.A. de C.V. through the contact information provided at the end of these terms.

Rectification of Personal Data

a. If personal data is inaccurate, incomplete, or requires updating, the user has the right to request its rectification.

b. To rectify data, the user must submit a written request to the provided email, indicating the data that requires correction and providing the correct information.

Cancellation of Personal Data

a. The user may request the cancellation of their personal data from Ayranet S.A. de C.V.'s databases under certain circumstances, such as when they consider that the data is no longer necessary for the purposes for which it was collected.

b. Data cancellation will be carried out within the deadlines established by applicable laws and if there is no legal obligation requiring Ayranet S.A. de C.V. to retain such data.

Opposition to the Processing of Personal Data

a. The user has the right to object to the processing of their personal data for specific purposes, such as direct marketing or other specific purposes indicated by the user.

b. The opposition request must be submitted in writing to the provided email, specifying the reasons for the opposition and the purposes for which the information is requested to stop being processed.

Procedure to Exercise ARCO Rights

a. Ayranet S.A. de C.V. will facilitate the process of exercising ARCO rights through the contact channels provided in our Privacy Notice.

b. To exercise these rights, the user must follow the procedure established by Ayranet S.A. de C.V. and provide the information required to identify and process their request.

Intellectual Property

Copyright

The intellectual property and copyright of all deliverables and services offered by Ayranet S.A. de C.V. belong exclusively to this company, unless otherwise expressly agreed in the contract

Authorized Use

The client obtains a non-exclusive and non-transferable right to use the deliverables and services, subject to the terms of the contract. Any unauthorized use is strictly prohibited.

Acceptance of the Privacy Notice

Acceptance of the terms and conditions implies acceptance of the Privacy Notice, which is available on our website and is provided before data collection.

Changes to this Privacy Policy

We reserve the right to modify the terms of this Privacy Policy at any time. When we make changes, we will update the "last updated" date at the top of the policy. In case of significant changes to this statement or how Ayranet S.A. de C.V. will use your personal information, we will notify you by posting a prominent notice here or on our homepage, or by sending you an email. We recommend that you review this policy each time you visit one of our sites.

By contracting the services of Ayranet S.A. de C.V., the Client agrees to the privacy policy. If you have any questions or need clarification, please do not hesitate to contact us.

Contact

Any official communication between the Client and Ayranet S.A. de C.V. must be made through the contact information provided on the website.

Date of last update: February 2024

Acceptance and compliance with these terms and policies are essential to establish a transparent and satisfactory business relationship between Ayranet S.A. de C.V. and its clients. For further clarifications or inquiries, please contact us using the information provided.